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To Access Your Mailbox

  1. Dial the VLC check-in line, 713-942-1616.

  2. Dial your four-digit voicemail box number.

  3. Press the *  key when the greeting begins.

  4. Enter your 4-digit passcode
    You will be told how many messages you have.

 To Play Messages:

  1. Press P to Play the first message 
    During message play, press the * key to go back (i.e., "rewind") 2 seconds.

  2. During message play or after the message has played, you may
    = press P to Play the message again
    = press D to Discard the message
    = press K to Keep this message
    = press G to Give this message to another user
       - enter the user's box number
       - press X to send
    = press A to Answer this message (if from another user)
    Note: You must Discard or Keep a message to move on to the next message.

  3. Repeat steps 1 & 2 until you are told you have no more new messages.

  4. After you have played any new messages you have, simply press P to begin playing any messages you have "Kept" in a previous session and follow steps 1-2 above

To Make a Message for another User

  1. Press M to Make a message
  2. Enter the user's four-digit box number
  3. Record your message
  4. Press X to send the message

Using Distribution Lists

Distribution Lists allow you to Make and Give messages to groups of people on the system.  To use a list, simply substitute the two-digit list number (i.e., 01-09) for the box number in the Make and Give instructions outlined above. Each box may have up to nine distribution lists.

  1. Press U for User options
  2. Press L to modify Lists
  3. Enter a list number (1 through 9)
  4. You may then
    = press A to Add a box to the list
    = press D to Drop a box from the list
    = press N to record a Name for the list
    = press P to Play the list
  5. Press X to exit lists

To Change Your Greeting, Name and Passcode:

Your Greeting is what callers hear when they reach your mailbox.  Your Name is how the system addresses you (e.g. "Hello, Michael. You have two new messages").

  1. Press U for User options.

  2. At this point you may press:
      = G to change your Greeting prompt.
      = N to change your Name prompt.
      = P to change your Passcode.

  3. Press X to eXit user options.

To Exit the system:

Press X (for eXit).

Please Note:
It is very important that you remember to press X to exit before hanging up.  Failing to do this will sometimes cause the system's count of messages in your box to become off by one (e.g., this may cause the system to report "there are no new messages" when there is one message). Pressing X before hanging up will avoid this problem.

 

 

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Copyright © 2006 VoiceLink Communications
Last modified: June 21, 2006